PRIVACY POLICY

Effective Date: 6-19-25

At Century Living we value your trust. We are committed to protecting your privacy and ensuring that your personal information is handled with care, transparency, and respect. This Privacy Policy explains how we collect, use, disclose, and protect your personal information through your interactions with our website, showrooms, and other communication channels.

1. Information We Collect

We may collect the following types of information:

  • Personal Identifiable Information (PII): Such as your name, email address, phone number, billing/shipping address, and other contact details when you submit a form, request a consultation, or make a purchase.
  • Transactional Information: Information related to your purchases, delivery details, product preferences, and customer service inquiries.
  • Device & Browsing Information: Including IP address, browser type, referring URLs, and pages visited, collected via cookies or similar technologies.
  • Marketing Data: Preferences for communication, newsletter opt-ins, or participation in promotions or surveys.

2. How We Use Your Information

We use the collected information to:

  • Process purchases and manage customer orders
  • Respond to your questions or service requests
  • Customize and improve your website experience
  • Communicate updates about our products, promotions, or events
  • Maintain the security and functionality of our website
  • Comply with legal obligations and enforce our Terms of Service

3. Sharing Your Information

Century Living does not sell your personal data. However, we may share information with trusted third parties who help us operate our business, such as:

  • Payment processors
  • Shipping and logistics providers
  • Marketing and advertising partners
  • IT service providers
  • Legal and compliance consultants (as required by law)

All third parties are required to safeguard your data and only use it for authorized purposes.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

  • Essential cookies for website functionality
  • Analytical cookies to monitor traffic and performance
  • Marketing cookies for targeted advertising

You can adjust your cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access or correct your personal information
  • Request deletion of your data
  • Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly
  • Restrict or object to certain types of data processing

To exercise any of these rights, please email us at [Insert Contact Email].

6. Data Security

We implement a combination of technical and administrative safeguards to protect your information against unauthorized access, misuse, or disclosure. However, no online transmission or storage method is 100% secure. We encourage you to use caution and protect your login credentials.

7. Children’s Privacy

Century Living does not knowingly collect or solicit personal information from children under the age of 18. If we discover that we have unintentionally gathered data from a child, we will promptly delete it from our systems.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or data collection policies of these sites. We encourage you to review their privacy policies before engaging.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our practices. Updates will be posted on this page with a revised effective date. We recommend reviewing it periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please click here to contact us.